Terms of Service

Last updated: October 2025

1. Introduction

Welcome to Home Ella ("we," "us," or "our").
These Terms of Service ("Terms") govern your access to and use of our website, online store, and any related services we provide (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our website or purchase our products.

2. Eligibility

You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use our Services.
By using the Services, you represent that you have the legal capacity to enter into these Terms.
If you are using our Services on behalf of an organization or another individual, you confirm that you have the authority to bind them to these Terms.

3. Acceptable Use

You agree to use the Services only for lawful and legitimate purposes. You may not use our website or services:

  • In violation of any applicable local, state, national, or international law or regulation

  • To engage in any fraudulent, deceptive, or misleading activity

  • To infringe upon the intellectual property, privacy, or rights of others

  • To upload or distribute viruses, malware, or other harmful code

  • To interfere with, disrupt, or attempt to gain unauthorized access to our systems or user accounts

  • To post, transmit, or share content that is abusive, obscene, or discriminatory

We reserve the right to suspend or terminate your access if we believe you have violated these Terms.

4. User Content

If you post, upload, or submit any content (including reviews, feedback, photos, or comments) on our website (“User Content”), you grant us a non-exclusive, worldwide, royalty-free, transferable license to use, reproduce, modify, publish, and display that content in connection with operating and promoting our Services.

You represent and warrant that:

  • You own or have the right to share such content

  • Your content does not violate the rights of any third party

  • Your content complies with these Terms and applicable law

We reserve the right to remove any content that violates these Terms or our policies.

5. Product Information and Orders

We strive to ensure that product descriptions, images, and prices are accurate; however, occasional errors may occur.
We reserve the right to correct any errors or inaccuracies and to modify or cancel orders if necessary.

By placing an order, you agree that:

  • You are purchasing for personal use only (not for resale unless authorized)

  • You will provide accurate, complete, and current information

  • You understand that availability, pricing, and promotions may change without notice

All sales are subject to our Refund and Return Policy (posted separately on our website).

6. Payment and Billing

We use secure third-party payment processors to handle transactions.
You agree to pay all charges incurred under your account using a valid payment method.
We are not responsible for any fees or errors imposed by your payment provider.

7. Disclaimers

Our Services, products, and website are provided “as is” and “as available” without any warranties of any kind, express or implied.
We disclaim all warranties, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

  • Availability or accuracy of the website

We do not guarantee that our Services will always be secure, uninterrupted, or error-free.

8. Limitation of Liability

To the fullest extent permitted by law, Home Ella and its affiliates, officers, employees, and agents shall not be liable for any:

  • Direct, indirect, incidental, special, or consequential damages

  • Loss of profits, data, or goodwill
    arising from your use (or inability to use) our Services, even if we have been advised of the possibility of such damages.

Certain jurisdictions do not allow limitations on implied warranties or the exclusion of liability for certain damages, so these limitations may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Home Ella, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Services

  • Your violation of these Terms

  • Your infringement of any third-party rights

10. Termination

We may, at our sole discretion, suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or applicable law.
Upon termination, all provisions of these Terms that by their nature should survive will remain in effect (including disclaimers, limitations of liability, and indemnification).

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of United States, without regard to its conflict of law principles.

12. Dispute Resolution

Any disputes or claims arising from these Terms or your use of our Services shall be resolved through binding arbitration conducted by a recognized arbitration body in United States.

You agree to waive your right to participate in any class action or collective proceeding.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

14. Changes to These Terms

We may revise or update these Terms at any time.
The updated version will be posted on our website with the new “Last Updated” date.
Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms, please contact us:

Home Ella

Email: info@thehomeella.com

Phone: +1 (307) 269-9299

Address: 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, United States

Time: Monday to Friday- 9.00 am to 6.00 pm